Covid-19 Safety

The Jarvis Conservatory is dedicated to the safety and well being of it's patrons and employees.

Covid-19 Mandate

The Jarvis Conservatory follows the protocols of Napa County and The California Department of Public Health (CDPH).  The requirements below correspond with the February 16th, 2022 CDPH Mandate.  For more on this mandate, click here.

The Jarvis Conservatory is committed to the health and safety of every member of our community, including our performers, musicians, production staff, patrons, volunteers, and everyone who enters the theater.

FOR ALL JARVIS CONSERVATORY EVENTS (film screenings, concerts and seminars):   Proof of Updated Vaccination (including booster) is required with matching photo ID to enter without face masks. No face mask requirement for patrons with proof of updated vaccine status.  A physical vaccination card, picture of vaccination card or digital vaccination record will suffice.  Without proof of vaccination, patrons must wear a face mask at all times while at The Jarvis Conservatory.

Unvaccinated persons OR persons without vaccination proof are required to mask in all indoor public settings. Fully vaccinated individuals are recommended to continue indoor masking when the risk may be high.

No person can be prevented from wearing a mask as a condition of participation in an activity or entry into a business.

Performers will be tested before the performance.  A positive test result means the individual can not perform that evening and will be sent home.  All performers must show proof of vaccination upon arriving to the theater.  Performers will not be required to wear masks on stage.  

Theatre Cleanliness

  • Lobby
    The lobby is cleaned every hour during operating hours including door handles, hand rails, seating and box office areas. 
  • Restrooms
    The restrooms are thoroughly disinfected every morning and sanitized every hour during operation including door handles, toilets, sinks, soap dispensers and countertops. 
  • Auditorium
    Patron safety and comfort are priority. We extensively disinfect all seats, armrests and handrails between screenings. We use products identified by the EPA to be effective in eliminating COVID 19.
  • Cal/OSHA HVAC ETS Guidance
    Merv 13 filters are installed on mechanical ventilation utilizing outside airflow.  

Added Precautions

  • Easily accessible Hand Sanitizer 
    For your convenience we have placed hand sanitizer stations in easily accessible locations near the ticket booth,  and the lobby areas. 
  • Plexiglass Screens Added
    For your protection plexiglass screens have been added to the box office
  • Cashless Payment Options
    You can now preorder your tickets online before you come to the theatre. We also have accessible credit card readers and contactless readers available that are sanitized after each use.

Guest Safety Checklist

  • Auditorium Capacity
    The Jarvis Conservatory is in accordance with State and local guidelines.  As of June 15th, 2021 the Jarvis Conservatory will not hold at a reduced capacity.
  • Contactless Ticketing
    It is suggested patrons pre-purchase tickets online.  Tickets are available at the door one hour before showtime. Patrons wanting to purchase in person should use credit cards for contactless payment, although cash is accepted.
  • Wellness of Guests
    Any guest who feels unwell, has a fever or has any COVID-19 like symptoms please refrain from entering the theatre. 
  • Face Mask Mandate - AS OF FEBRUARY 16TH, 2022
    In compliance with CDPH and Napa County Health Officer masks are required** for unvaccinated individuals.   Masks will be provided for those who must wear them.  No person can be prevented from wearing a mask as a condition of participation in an activity or entry into The Jarvis Conservatory. 
  • **Exemptions to masks requirements:
            - Persons younger than two years old.
            - Persons with a medical condition, mental health condition, or disability that prevents wearing a mask.  This includes persons with a medical condition for whom wearing a mask could obstruct breathing or who are unconscious, incapacitated, or otherwise unable to remove a mask without assistance.
              - Persons who are hearing impaired, or communicating with a person who is hearing          impaired, where the ability to see the mouth is  essential for communication.
  • Cooperation & Patience
    As we navigate the new normal we are taking every precaution to ensure patron safety.  Please help by considering the following: Dispose of all trash, seat wipes and unwanted protective gear in proper bins upon exiting the theatre, which helps limit contact and gives our employees more time to properly sanitize the auditorium. Please follow all California Department Of Public Health guidelines.

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