The Jarvis Conservatory is dedicated to the safety and well being of it's patrons and employees.
Lobby The lobby is cleaned every 30 minutes during operating hours including door handles, hand rails, seating and box office areas.
Restrooms The restrooms are thoroughly disinfected every morning and sanitized every hour during operation including door handles, toilets, sinks, soap dispensers and countertops.
Auditorium Patron safety and comfort are priority. We extensively disinfect all seats, armrests and handrails between screenings. We use products identified by the EPA to be effective in eliminating COVID 19.
Cal/OSHA HVACETS Guidance Merv 13 filters are installed on mechanical ventilation utilizing outside airflow.
Easily accessible Hand Sanitizer For your convenience we have placed hand sanitizer stations in easily accessible locations near the ticket booth, and the lobby areas.
Plexiglass Screens Added For your protection plexiglass screens have been added to the box office
Cashless Payment Options You can now preorder your tickets online before you come to the theatre. We also have accessible credit card readers and contactless readers available that are sanitized after each use.
Guest Safety Checklist
Auditorium Capacity The Jarvis Conservatory is in accordance with State and local guidelines. As of June 15th, the Jarvis Conservatory will not hold at a reduced capacity.
Contactless Ticketing It is suggested patrons pre-purchase tickets online. Tickets are available at the door one hour before showtime. Patrons wanting to purchase in person should use credit cards for contactless payment, although cash is accepted.
Wellness of Guests Any guest who feels unwell, has a fever or has any COVID-19 like symptoms please refrain from entering the theatre.
Face Mask Mandate - AS OF AUGUST 5TH, 2021 In compliance with CDPH and Napa County Health Officer masks are required** for both vaccinated and unvaccinated individuals. Masks will be provided for those who must wear them. No person can be prevented from wearing a mask as a condition of participation in an activity or entry into The Jarvis Conservatory. For more information on this recent mandate please click here.
**Exemptions to masks requirements: - Persons younger than two years old. - Persons with a medical condition, mental health condition, or disability that prevents wearing a mask. This includes persons with a medical condition for whom wearing a mask could obstruct breathing or who are unconscious, incapacitated, or otherwise unable to remove a mask without assistance. - Persons who are hearing impaired, or communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication.
Cooperation & Patience As we navigate the new normal we are taking every precaution to ensure patron safety. Please help by considering the following: Dispose of all trash, seat wipes and unwanted protective gear in proper bins upon exiting the theatre, which helps limit contact and gives our employees more time to properly sanitize the auditorium. Please follow all California Department Of Public Health guidelines.
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The Jarvis Conservatory is Napa Valley's best kept secret for concerts and art films. Please contact us for questions about upcoming events and our beautiful venue.